DEERS / Military Personnel Flight (MPF)

Alternate ID Card Facilities: Click here for the list of their locations, hours, and phone numbers

Click here to make your DoD ID Card / MPF Appointment

Make Your ID Card / MPF Appointment

MPF (Military Personnel Flight) Offices / DEERS (Defense Enrollment and Eligibility Reporting System)

Bldg. 2916 Falcon Lane (just East of the McGuire Main Gate)
JB MDL McGuire

609.754.4677

Current COVID-19 Hours/Operations

Hours of Operation:

Monday - Friday (Appointment Only): 7:30am - 3:30pm
Weekend, Holiday and Installation Family Day: Closed

In response to the COVID-19, walk-in or in-person services are currently unavailable EXCEPT for CAC PIN Resets - those members must call 609.754.4677 Option 1, prior to proceeding to the MPF.

Please note: In-person ID Card Services are provided by appointment only.
Make your appointment online here: https://idco.dmdc.osd.mil/idco/

***Click here for the Holiday Hours during the holiday periods***

Functions

The 87th Force Support Squadron Military Personnel Flight (MPF) administers Military Personnel programs, No-fee Official Passports, and guidance for our customers across the installation.

We are the subject-matter experts for numerous aspects of Military programs such as In-Processing, ID Cards, DEERS, Retentions, Assignments, System Accesses, Unfavorable Information Files (UIFs), Promotions, Evaluations and Decorations.

Please utilize the Military Personnel Flight (MPF) phone directory at 609.754.4MPS (609.754.4677). This will enable customers to be connected to the appropriate offices. Please review the following options and thank you for your support. You may e-mail us at 87fss.fsmps.customersupport@us.af.mil or call 609.754.4MPS (609.754.4677)

Press 1: Customer Support Section: ID cards/DEERS updates/CAC Update & Resets/In-Processing/Accessions/SGLI/Leave/Initial Enlistment Bonuses

Press 2: Career Development Section: Assignments/Retirements/Separations/Promotions/Re-enlistments/Extensions

Press 3: Force Management Section: Evaluations/Awards and Decorations/Duty Info Updates/UIFs/Adverse Actions/PCAs

Press 4: Official Passport Office

Press 5: MPF Leadership

Contact each individual office listed below – DSN Prefix: 650

CAREER DEVELOPMENT: 609.754.3986 or 609.754.4183

CUSTOMER SERVICE: 609.754.5774 or 609.754.0513

FORCE MANAGEMENT: 609.754.3017

PASSPORT OFFICE: 609.754.3826

MPF FLIGHT COMMANDER: 609.754.0373

MPF FLIGHT CHIEF: 609.754.8449

Issue ID/CAC CARD to the following individuals:

a. Active Duty/Reserve/Guard military members of all components
b. Family members of military members
c. Retirees and their family members (including Disabled Veteran)
d. Volunteers, civilian and contractors
e. DoD Sponsored Foreign Nationals
f. All DoD ID card recipients

***WE DO NOT ISSUE GENEVA CONVENTION CARD OR LONG TERM PASS***

To expedite the process of issuing you an ID, please ensure that you have the following documents with you when you visit our office.

Please note: All documents must be original or Certified true Copies.

Documents coming from other countries must have English translation on it.

All primary Photo ID must not be expired and must have current information on it (i.e. new last name).

Marriage – Marriage Certificate, primary Photo ID and SSN of your spouse
Divorce – Finalized Divorced Decree
Newborn – Hospital Verification of Birth or Birth Certificate and SSN Card if you already have it
Stepchild – Marriage Certificate and Child’s Birth Certificate
Adopted/Ward Child – Court Order placing the child under your custody, Child’s Birth Certificate and SSN Card
Retirement/Separation – Retirement/Separation Orders and/or DD Form 214 if applicable
Grade Change – Promotion Order for all military component
Lost ID Card – 2 forms of ID and letter from First Sergeant (Active Duty only) or Police Report (for individuals other than active duty)
Contractors – 2 forms of ID. DEERS must be updated prior to issuance of ID Card. Please call beforehand to verify status in DEERS
Dependent 21 years and older – 2 forms of ID and (if full-time student) letter from School’s Registrar stating “Full-time student with Associate’s Degree or higher”. Full-time student eligibility will expire a day before the 23rd birthday. The child must be enrolled to Tricare Young Adult Program from 23rd birthday until he/she turns 26.
Deceased Sponsor – The spouse needs to bring Death Certificate
Secondary Dependents – Approval Letter from DFAS, 2 forms of ID
100% Disabled Veteran – Letter of Selection for 100% disabled veteran, DD 214, 2 forms of ID
Medicare Update – Medicare
Retired Civilians – 2 forms of ID. If your record in DEERS indicates retired no additional documentation required, if not retired in DEERS a copy of SF 50 is required
Foreign National – 2 forms of ID, Travel Orders

ACCESSIONS

Base In-Processing: Contact your unit for In-Processing instructions. If your unit does not have a Commander's Support Section (CSS), please call 609.754.5774 upon arrival to the installation.
LeaveWeb / Servicemembers’ Group Life Insurance (SGLI): Update via the SGLI Online Enrollment System through MilConnect (https://milconnect.dmdc.osd.mil/milconnect/)
All DoD ID Cards / DEERS → Please click here for DEERS Eligibility and Requirements.

○ Please make an appointment online, print and bring a confirmation to expedite your visit: https://idco.dmdc.osd.mil/idco/

○ Children under the age of 14 do not need a photo ID

○ When renewing an ID card, your current ID card counts as one of your IDs. However, you will still need a 2nd form of ID.

○ Your sponsor must be with you to sign a DD Form 1172

For any specific questions regarding ID cards, please contact us at 609.754.5774

RAPIDS ID Card Appointment Scheduler Website:

https://idco.dmdc.osd.mil/idco/

Electronic DD-1172 (ID application) Website:

https://www.dmdc.osd.mil/self_service